Privacy Policy

Effective Date: 6 April 2025

1. Who We Are

Brightfolk Studio Pty Ltd (ABN 18674482467) is an Australian creative studio offering branding, web design, copywriting, and digital products.

2. Personal Information We Collect

We collect:

  • Contact information (name, email, phone, address)

  • Payment details (via Stripe)

  • Project info (via forms)

  • Analytics data (IP, browser type, page views via cookies and Google Analytics)

3. How We Collect Information

  • Directly via forms, purchases, and enquiries

  • Automatically through cookies and analytics tools

4. Why We Collect It

  • To deliver products/services

  • Manage subscriptions/accounts

  • Send service updates

  • Send marketing emails (with consent)

  • Improve website experience

5. Disclosure to Third Parties

We use third parties to run our business:

  • Stripe (payments)

  • Squarespace (hosting and email marketing)

  • Google Analytics (tracking)

These providers may store data overseas (e.g. USA). We ensure they handle data in line with privacy standards.

6. Cookies

We use cookies to:

  • Track usage via Google Analytics

  • Improve site functionality

  • Personalise content By using our site, you consent to cookies. You can disable cookies in your browser settings.

7. Your Rights

You may:

  • Request access or correction of your personal data

  • Request deletion (where legally allowed)

  • Opt out of marketing emails via unsubscribe links

8. Data Security & Storage

We use SSL encryption, password-protected systems, and secure third-party services. We retain data as long as necessary and delete or de-identify it when no longer needed.

9. Spam Act Compliance

We only send marketing emails with consent. All emails include an unsubscribe link and sender identification.

10. Overseas Users

By using our services, you consent to your data being handled per Australian privacy standards. We strive to respect your rights under local laws.

11. Complaints

If you believe we have breached your privacy rights, email us at hello@brightfolk.studio. We will respond within 30 days. You may escalate complaints to the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here. Continued use after updates means acceptance.